Cornell Johnson Graduate School of Management
Student Ambassador
- Representing Cornell Johnson to prospective students and external stakeholders
- Bridging graduate admissions with community engagement initiatives
An Pham
Strategy · Finance · Hospitality
Bridging analytical rigor with global hospitality expertise to drive strategic value across real estate, finance, and technology.
01 — Profile
A strategist at the intersection of finance, hospitality, and technology.
Currently pursuing a Master's in Management (STEM) at Cornell's SC Johnson College of Business, with four years of progressive experience across luxury hospitality and financial analysis.
From modeling $410M structured products to advising on $1.5M revenue initiatives at The Venetian, I approach every challenge with analytical precision and a global perspective. What drives me is the belief that hospitality and real estate are fundamentally about people — and the best decisions happen when rigorous analysis meets cultural intelligence.
Bilingual in Vietnamese and English, with working proficiency in Mandarin, I navigate cross-cultural contexts with ease and build relationships that create lasting institutional value.
02 — Selected Experience
Professional Journey
Four years of progressive experience across luxury hospitality operations and financial analysis.
MGM Resorts International · ARIA Resort & Casino
Front Desk Representative
- Delivered Forbes 5-Star service across 70+ daily guest interactions, generating $10K in upsell revenue through strategic guest profiling
- Proposed and implemented A/B test for digital check-out process, reducing peak-hour queue times at front desk
- Achieved 80% positive interaction rating and earned 2 guest-recovery awards
The Venetian Resort Las Vegas
FP&A Summer Intern
- Advised on a $1.5M revenue growth initiative by analyzing player acquisition costs via RFM analysis to maximize promotional ROI
- Built 3 dynamic F&B reports tracking 15 outlets within a 2-week deadline, identifying underperforming outlets and recommending operational changes
- Performed weekly profitability audits for gaming tournaments via SQL, providing strategic commentary to the CEO
Claremont Resort & Club — Fairmont
Finance Intern
- Audited and reconciled 500+ client folios, processing $100K+ in transactions within two months
- Automated beverage requisitioning workflows via Accubar, eliminating 3 hours of weekly manual overhead and improving efficiency by 20%
03 — Strategic Work
Selected Engagements
Projects spanning structured finance, hospitality operations, and community impact.
CMBS Cashflow Modeling
Structured a $410M asset-backed offering by modeling waterfall distributions and forecasting terminal bubble payments. Constructed complete payment schedule and sensitivity model to analyze effects on WAL and tranche-level IRR.
Cornell — Securitization & Structured Financial Products
$410M structured product analysis
Spectrum Brands LBO Analysis
Identified potential LBO target through Capital IQ and PitchBook analysis. Modeled three-statement financials and structured leveraged recapitalization refinancing with error-trapping to ensure debt covenant compliance.
Cornell — Financial Modeling
Full LBO model with covenant analysis
Hospitality Entrepreneurship Program
Founded UNLV's first hospitality entrepreneurship association. Partnered with 10 industry leaders (MGM, Wynn, The Venetian) to launch an AI-driven career development program. Led partnership with BLLA to send 12 members to 3 industry conferences.
UNLV — Founding Initiative
80% positive rating · 45% increased networking confidence
Google Maps Hackathon — "Mapple"
Redesigned Google Maps UX to better connect users with local neighborhood experiences. Earned Google Honorable Mention for innovative approach to community-centric navigation.
Google Maps Platform Hackathon 2023
Google Honorable Mention
Vietnamese Community Building at Scale
Co-founded Vietnamese Student Association at UNLV. Scaled membership 10× (10 to 120+) in two years through strategic marketing and cross-organizational collaboration. Planned 20+ fundraising and cultural events. Raised $35,000 in gross funding.
UNLV — Community Leadership
10× membership growth · $35K raised · Nevada Senator Commendation
04 — Capabilities
Skill Architecture
Six interconnected capability domains spanning strategy, analytics, and operations.
Strategy & Problem Solving
Financial Modeling
LBO Analysis
DCF Valuation
Strategic Advisory
Market Analysis
Competitive Assessment
Analytics & Insight
SQL
Python
Advanced Excel / VBA
PowerBI
Tableau
RFM Analysis
Operations & Execution
FP&A
Profitability Analysis
Process Optimization
A/B Testing
Workflow Automation
Leadership & Stakeholder Management
Cross-Cultural Communication
Team Building
Partnership Development
Mentoring
Community Organizing
Innovation & Transformation
AI Tools (GPT, Claude, Gemini)
Digital Process Design
Hackathon Development
Tech-Hospitality Convergence
Hospitality & Real Estate
CHIA Certified
Luxury Operations
Guest Experience Design
Commercial Real Estate
F&B Management
05 — Areas of Interest
Intellectual Pursuits
Six domains of deep interest, each grounded in real experience and demonstrated commitment.
Hospitality Technology & Innovation
Exploring how emerging technologies reshape guest experiences and operational efficiency across the hospitality value chain.
Publication on AI in hospitality · Hackathon awards · CHIA certification
Real Estate & Structured Finance
Analyzing complex financial structures in commercial real estate, from CMBS modeling to leveraged acquisitions.
$410M CMBS model · LBO analysis · Break into CRE · CoStar CHIA
AI & Digital Transformation
Investigating AI's practical applications in business strategy and operational improvement.
Published research · AI tools integration · Digital process design
Cross-Cultural Strategy & Global Markets
Navigating international business landscapes with multilingual capability and cross-cultural fluency.
Bilingual Vietnamese-English · Mandarin proficiency · US-Asia positioning
Luxury Hospitality & Guest Experience
Designing premium service experiences that balance operational excellence with genuine human connection.
Forbes 5-Star service at ARIA · The Venetian internship
Entrepreneurship & Community Building
Building organizations from the ground up — from student associations to hospitality entrepreneurship programs.
Founded 2 organizations · Scaled communities 10× · Raised $35K
06 — Education & Credentials
Academic Foundation
From UNLV Hospitality to Cornell Johnson — a deliberate path connecting operations with strategy.
Cornell University
MPS in Management (STEM)
Samuel Curtis Johnson Graduate School of Management · SC Johnson College of Business
Expected May 2026
University of Nevada, Las Vegas
B.S. Hospitality Management
William F. Harrah College of Hospitality · Minors: Finance, Chinese, Public Policy
2019 – 2024
Relevant Coursework
Certifications
- CoStar CHIA — Certification in Hotel Industry Analytics
- Break into CRE
Awards & Honours
- The John Cahill Honorary Seat 2024 — HFTP & Hospitality Upgrade
- Dean's Honor Roll — UNLV, Fall 2019–2024
- Google Maps Platform Hackathon — Honorable Mention (2023)
- yuHacks 2022 — Best Use of Google Cloud (Major League Hacking)
- Nevada Senator Commendation — Vietnamese Student Association community impact
Publication
- "Automation & AI in Southern Nevada: A High Stake Game For Hospitality Workers" — UNLV Student Research, September 2024
Languages
Vietnamese
Native
English
Bilingual
Mandarin
Intermediate
Japanese
Elementary
07 — Contact
Get in Touch
Let's explore how analytical precision and cultural intelligence can drive your next strategic initiative.
Based between the United States and Asia. Open to opportunities in strategy, finance, hospitality, and technology.
Schedule a Meeting
Let's find time to connect.
Choose a format that works for you. Meetings are conducted via Google Meet and confirmed automatically.
15 min
Intro Call
A quick conversation to exchange context, explore a shared interest, or ask a direct question.
Book Time 30 min Coffee ChatA substantive conversation covering background, interests, opportunities, and potential collaboration.
Book TimePowered by Google Calendar · Confirmation sent automatically
08 — More to Explore
Future Additions
Additional sections coming soon as this portfolio continues to evolve.
Perspectives & Thought Leadership
Insights on hospitality strategy, finance, and technology convergence.
Coming SoonTestimonials
Endorsements from colleagues, mentors, and industry leaders.
Coming SoonSpeaking & Media
Conference appearances, panels, and media features.
Coming SoonPublications & Research
Academic papers, industry reports, and research contributions.
Coming SoonVolunteer & Community
Community service, mentoring, and civic engagement.
Coming SoonSide Projects
Personal experiments in tech, design, and creative ventures.
Coming Soon